RH
Ronel H

1 reviews | Active since Jul 2011

29 Nov 2019, 07:53

*********** *******

I gave multichoice more than a months notice to cancel, and I have this in Writing. They confirmed services will be cancelled 1 October. My account was in credit, and iIwas requested in writing to pay another R345.88 to cover the last few days of the month's viewing. I paid this amount. Now i am being phoned by some or the other idiot telling me i owe multichoice two hundred and something rands.... When i phoned multichoice's call center, they did not know about this, and i was promised that i will be called by a manager to sort this out. Needless to say this didn't happen. you are messing with my ITC score and I don't appreciate this nonsense!!!!!!!!! I will report you to ICASA by 12:00

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Nov 2019, 09:14
Official
Hi Ronel,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team