DS
Duduzile S

1 reviews | Active since Mar 2021

16 Mar 2021, 20:16

*********** staffat DStv (Multichoice)

We have changed ownership of the decoder in 12 February 2021, on the 1 March 2021 we made payment as per normal of R520. Till today DStv has not activated the service. I have called the call center, emailed regarding the problem, but you will get different responses from different consultants. On Saturday 13 March 2021 I called again and requested to speak to a senior, his name is Mohammed Shaik who committed to the service being activated in 48hrs, today is Tuesday no service is activated. It is really a disgrace for such a big establishment to have such *********** staff including their managers

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Mar 2021, 20:47
Official
Hi Duduzile, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team