*********** staff, no staff & stuffed up billing system.

I am appalled by the incompetency of your employees in the service department. From July 2017 to date I have endless problems with your accounts department. My services has been suspended on numerous occasions when payment has been made and proof of payment was sent through. This morning I woke up once again to an E 16 error. I call the the center, no one knows why my account has been suspended and what are the chargers for. No one can give me an exact amount for My Premium subscription with an Explorer and Xtra View.Since August i have been debited various different amounts every month and i have spoken to 4 managers who promise they will get back to me but never do.This is totally unacceptable service!