*********** Staff in Billing department and terrible customer service

Dear DStv

I am not sure what to say or do now, I am no longer frustrated and irritated with your incompetence. On Friday I got a call from Siyethemba Nkosi regarding *** and once more I thought finally we on the same page and have find a resolution to this issue but guess what? I was wrong cos this morning my services have been suspended again for what now I don't know cos on Friday I was told my account has been credited with R204.51 this morning I need to pay R189.14

What the flippin hell is happening in your accounts department, guys this is nonsense pure nonsense and I can't leave like this me and any other DSTV customer who've found themselves in this predicament. I don't use peanuts to call or text you, its money and the cost of leaving is too high and I don't have your budget to be calling and writing back on forth with you every second day of the week.

This is beyond disappointing

Noma ***