*********** Staff

there should be a zero rating for this company, I called on Monday spoke to Thenjiwe on Saturday I called and spoke to Naume on Sunday I called and spoke to Lee non of this people helped me Thenjiwe **** to me that I will get my refund within 3 days where as she did not process anything right, and Naume did not process my request as per my request and Lee put me on hold till I ran out of call minutes and she said she will call be back but never did. my reference number for my call is ***7 I told them that the reason for my refund request is because of their incompetency and incorrect billing from month to month. I received an email confirming that my refund has been processed from Tebogo in Billing Escalations but when I call again I am told that I owe R71.50 for what.

may I please get my refund back, is that too much to ask for.