*********** STAFF BAD SERVICE

I want to lodge a complaint, due to the fact that I was never informed that a refurbished decoder have a 3 month waranty.<br> I would have rather bought a new decoder if this was mentiond to me. We experienced connection problems with the decoder, and when we returned it to the multichoice branch in Herm**** it was before the 3month expiry period. We were referred back to the branch where we bought it, and this was only possible on my return to work in Southern Cape area in January.<br> Its a disgrace to think that *********** staff represent multichoice, and what is even more dissapointing is the fact that I have been a customer for years, and my service have never been suspended due to non-payment.