*********** staff at multichoice

I paid my DSTV subscription on the 13th of march then on the 20th March I was disconnected by DSTV. I thought there was a mistake I phoned multichoice to ask what is happening they told me that they can see the payment made on the 13th but my husband phoned and told them to reverse the payments . I was so angry because I don't have a husband not even a boyfriend and the lady who was helping me apologized and reconnected.On the 25th March disconnected again, I phoned multichoice and I was told my son reversed the payment I asked it's no my husband now it's my son I don't have a son couldn't get help they just drop the phone or put you on hold for ever . on the 26th I drove to multichoice to solve the problem the supervisor called Noxolo treated me like a ******** like I was asking for free services she said I must go to the bank and get proof of payment but they had it on the system I showed her from my phone as I have Internet banking she said I must email it to her I did that and said she will go and check it she left and never came back I sent one of the staff to ask her what's going on but she never came back I felt like crying and just hated multichoice I spent 3 hours of