*********** staff and terrible service

Had such a horrible experience trying to resolve an issue which is still NOT resolved. My smartcard is linked to another profile and I am unable to link my smartcard to DSTV now. So called 'support' staff are *********** and only know the term "our systems are offline". When it's time to take my money their systems are ever ready to but when we need help they are unable to assist. They left me on hold for 20+ minutes and when I called back the lady Tonishia a so called manager was out of the office to take my call when I called back a few seconds later. It's a pity to receive a service like this. I would NOT recommend DSTV to anyone. Rather pay the extra amount upgrading your internet speed and invest in an android box.