*********** staff and management!

<p>I have never experienced incompetence of staff and management as I have with Multichoice! I requested my statement address to be changed back to the original address after Multichoice decided to change my address without my knowledge and consent.</p> <p>After multiple emails and communication over 2 months I was ensured by Dinha my address has been changed and will reflect correct on November statement. This is after I was informed it will reflect correct on September and October statements as well, but this also did not happen! Reference no ********** </p> <p>Last response from Dinha: “We were able to trace your statement and verified the address details.</p> <p>As advised, the new residential address has been changed and will show on your statement effective from the 01st November 2016.”</p> <p>To you Dinha, go check my account statement!!! It is wrong AGAIN!!! Please escalate this issue to someone else that is competent enough to handle this issue, because you are clearly not!!!</p>