NM
Nyeleti M

1 reviews | Active since Nov 2018

19 Nov 2018, 13:48

*********** Staff and Bad service

Every 3rd day I have to call the call center to ask them to reconnect my service because I changed ownership . Every time I get told my query has been sent to admin department to fix the account since the 4th of October . As a last resort I asked to speak to the call center supervisor Mandla ,which after being put on hold for 25 minutes he still did not resolve my query. I understand DSTV is the only pay channel but to relieve such appalling service is disgusting . The amount of time and money that I have spent calling multichoice is equal to one month subscription FOR REPEATED PROGRAM.

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