MN
Malcolm N
1 reviews | Active since Dec 2016
08 Nov 2019, 17:28
*********** staff
DStv debited a pensioners account with an incorrect amount for months in a row and are ignoring the query to refund! They lack the intelligence of simple math and using this as a defence against resolving the query. I would like to know the interest to be payable when the amount is eventually refunded.
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Replies (3)0
Replies (3)MN
Malcolm N's updateReviewer Update
11 Nov 2019, 15:57No response from DStv as yet!
Clearly no interest in holding on to long standing clients.
Clearly no interest in holding on to long standing clients.
MN
Malcolm N's update11 Nov 2019, 15:57
Reviewer Update
No response from DStv as yet!
Clearly no interest in holding on to long standing clients.
Clearly no interest in holding on to long standing clients.
DStv (MultiChoice)'s replyOfficial
14 Nov 2019, 12:02 Dear Malcolm,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply14 Nov 2019, 12:02
Official
Dear Malcolm,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
MN
Malcolm N's updateReviewer Update
18 Nov 2019, 12:48Good day,
I have sent numerous e-mails to *** with the relevant account and query details which I received no response on hence my communication via this channel.
Regards,
I have sent numerous e-mails to *** with the relevant account and query details which I received no response on hence my communication via this channel.
Regards,
MN
Malcolm N's update18 Nov 2019, 12:48
Reviewer Update
Good day,
I have sent numerous e-mails to *** with the relevant account and query details which I received no response on hence my communication via this channel.
Regards,
I have sent numerous e-mails to *** with the relevant account and query details which I received no response on hence my communication via this channel.
Regards,