*********** staff

What a bad service I have received from MultiChoice I took a router with R495 monthly package to only find that the person who was assisting me made a R700 package without my concern I then called when I received the debit notification and spoke Siphokazi on the 26.10.22 who promised to rectify the issue and get back to me but she never did they went on and debited R700 I then call again on the 31.10.22 to enquir about the Thabang who promised to resolve the issue after I explained to him my issue but never did by then I had no access to data to only find that somebody had put my account pending termination, I called again on the 02.11.22 spoke to Ayanda and Fezeka who promised to resolve the issue but never did thats when I asked to speak to they manager and I was told that it's not possible now I am sitting with a useless router, the incompetence of their staff members is shocking with present their competitors I've thought they are best showly I was wrong.