*********** staff!

I am so angry multichoice is a ****.mu husband called in yesterday the 10 to say he wants to downgrade so that he cant be disconnected they said he must 32 rands he did pay today i called him as we couldnt watch even SABC 1 i called multichoice no option to speak to an agent finaly i got someone she said no downgrade was done i must pay 457 i paid it while she was on the line and she confirm the funds are reflect but as im writting now we cnt watch any of the services ...and i feel reaped off as we downgrade we still had to pay reconnection fee mind you is the 11th today account *** id *** please fix this mess