*********** staff!!!

Spoke with Seabi Jafeta on the 9th of April regarding the suspension of my account even though I've already paid. Apparently I used a wrong payment reference number which was suprising to me as this is the number I was given by Bongile on the 25th of March when I regrettably acquired this decoder and queried the amount due. I had to send her POP in order for her to allocate it correctly on my account and on receipt of POP she lifted the suspension. Not surprising, 5 days later my account is suspended again due to non-payment :( I had to call again using my airtime with your ridiculous charges of almost R3 per minute, Spoke to Kgomotso Ratlhogo and I had to through the same thing all over again because apparently there is no evidence that I've already paid and sent POP on system. Apparently, I only called in to confirm the amount due. Suspension has been lifted for now but I guess we'll do this again in 5 days. PATHETIC!