1 reviews | Active since Dec 2016

10 Oct 2018, 12:32

*********** staff

When my friend warned me about you, I thought he was crazy, But now I believe him, I've down graded from compact to 29.00 in August then towards the end of August explorer was not working, I then took it in for repairs, September I called in again as I saw that the compact was still on one the small decoder then it was changed, then my account was debited for September for the compact as well as Oct, I then reversed the money then my dish was disconnected, Here is my problem :I've been a loyal customer for a long time from 2008 to date but just because of someone was *********** in doing the job this is the thank you that I get from you, I've said both 29, 00 until end of November but you failed for a simple thing, I'm really thinking of posting this all over because I feel is unfair to me, I've tried to explain but it was all in vain,

0
Replies (3)
's update10 Oct 2018, 12:39
Reviewer Update
I called in on the 10th if I remember well then went away, on my return the explorer was not working, then I took it in then I was told that it was because I've down graded some channels, then I called again in September as I've realized that it was still on compact on the small decoder as the whole of September the explorer was not working, then the 1st I realized that they still deducted the money for compact as well as in September, so I've reversed both payments so that I can make sure that I pay 160 for two months that includes the insurance,
's update10 Oct 2018, 12:49
Reviewer Update
Dstv
's update10 Oct 2018, 12:49
Reviewer Update
Multichoice dstv *********** staff