*********** staff

2 months ago I had taken dstv price lock package On compact. I was told that I will be pay R549pm which will go out as a debt order. However to continue the application process I needed to send through the supporting documentation which also included a bank statement with my name address and account number. Only 2 find out end of July 2018 that my dstv is cut and my account isn’t paid due to an *********** staff member who captured my banking details incorrectly. Every 5days I need to contact dstv explaining to that what has happened and to have them reconnect me. I will not be held accountable for their wrong actions! They was supposed to ensure they captured all information correctly. I will not pay anything nor will I pay reconnection fee. My credit score is currently being affected by this *********** bull ****. If this is going to continue I will cancel my subscription due to the utter bull****.