*********** staff

I have had a dstv Payment Plan account for almost 2 years... My billing issues started earlier this year. I thought the issue was sorted in July when a manager by the name of Masilo Mametja assured me that it was sorted. I was shocked to discover in the very next month that this issue persists. 1. My debit orders do not go off, so I have to make manual payments. 2. I make all my payments but I keep getting told that I owe money. 3. When i explain why it's impossible that I owe money to dstv, everyone on the other end of the phone gets confused. I was promised that I would get a call back from Mr Mametja, twice now on previous calls. Yet I'm still waiting.