*********** staff.

I'm finding it very hard to accept that we are dealing with more and more *********** people. Multichoice's service has been disgraceful, but I suppose that's what you get when you have the monopoly. This entitles you to give a shocking service. I have been trying to sort out a billing query for a month. We have a family friend whose query went on for two months. I had to show them proof of payment, which I did. Then they could not locate the money even with a print out. Then I had to give them a bank statement. Which I did. I then went through to multichoice 60km from me with the prof and was asked to email a stamped bank statement. Which I did. They eventually contacted me to say they have located the payment and, 5 days later I've been cut off again. We have now not had TV for three weeks and they want me to pay for it. I can't wait for Netflix to take a massive chunk of business from them. When you phone and get cut off, you have to go through the while story again with another agent. SHOCKING SHOCKING SERVICE. We never had **** like this with SABC. I bet that I don't evenue get a response. To add this, we are so overcharged compared to overseas. No competition is bad.