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Evelyn S
1 reviews | Active since Mar 2022
28 Aug 2022, 20:57
*********** SHOCKING DISGUSTING SERVICE
Price Locked and activated to Disney Plus with an up to date account for 22 years and we are being batted back & forth between the DSTV & Disney Plus's *********** numbskull staff for over a week!!! An error code is STILL not resolved with these idiots not even comprehending what is going on. Several calls to DSTv ,several calls to Disney Plus with BOTH referring us to one another....Disney Plus stated that because DStv DID NOT PAY THEM SO WE HAVE OUR SUBSCRIPTION CANCELLED?????!!!! Yet our account is active & paid for on a PRICE LOCKED ACCOUNT.....EMPTY PROMISES OF ESCALATIONS & NO CALL BACKS.
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Replies (3)0
Replies (3)ES
Evelyn S's updateReviewer Update
28 Aug 2022, 21:14WATCH OUT!!! DSTV IS NOT PAYING DISNEY PLUS SO YOU MAY BE PAYING,UP TO DATE & EVEN PRICE LOCKED BUT YOU WILL GET THAT SUBSCRIPTION "CANCELED" WITH A RECURRING ERROR THAT THEY WILL PLAY YOU WITH, BLAMING ONE ANOTHER. YOU ARE PAYING FOR A SERVICE THAT CANNOT BE DELIVERED.
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Evelyn S's update28 Aug 2022, 21:14
Reviewer Update
WATCH OUT!!! DSTV IS NOT PAYING DISNEY PLUS SO YOU MAY BE PAYING,UP TO DATE & EVEN PRICE LOCKED BUT YOU WILL GET THAT SUBSCRIPTION "CANCELED" WITH A RECURRING ERROR THAT THEY WILL PLAY YOU WITH, BLAMING ONE ANOTHER. YOU ARE PAYING FOR A SERVICE THAT CANNOT BE DELIVERED.
DStv (MultiChoice)'s replyOfficial
28 Aug 2022, 21:40Hi Evelyn,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Aug 2022, 21:40
Official
Hi Evelyn,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Evelyn S's updateReviewer Update
29 Aug 2022, 19:34Please call my husband on *** the account is on his name. Mr R. SASTI. We have just logged in AGAIN with the exact same error & my husband has made several calls to you guys including today.
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Evelyn S's update29 Aug 2022, 19:34
Reviewer Update
Please call my husband on *** the account is on his name. Mr R. SASTI. We have just logged in AGAIN with the exact same error & my husband has made several calls to you guys including today.