*********** service

Good day,

My name is Romano Marimuthu

I contacted Multichoice in October last year and was advised that my price lock service will expire on 20/01/2020 and if I wish to cancel or downgrade I can call and do so.

When I called yesterday another consultant advised me that there is 1 more month remaining, when I call next month will you guys do the same thing???? Do your consultants not know how to read???? Who do I believe because your contract with your client is done telephonically and you are held accountable to what is said on the call, this is putrid service and unacceptable

The Ombud will be notified so they are aware of your disgraceful service