1 reviews | Active since Oct 2018
*********** SERVICE AGENTS
I have had my setup up for months and it worked fine until it didn't with multichoice agents saying nothing had changed, I have called so many times and am now at a point where they have loaded different packages on my 3 decoders that were setup as extraview and I have had to deal with insufferably rude call centre agents and being hung up on... Started on the Premium package more than 12yrs ago and never downgraded and fool me for my loyalty because right now I would get more on netflix and prime for less than half what I am paying. I am paying R95 access fee twice for the 2 extra decoders. How difficult can it be to set that up as extraview? When I get charged for 3 packages, am sure it will take years to get the money back and BY THE WAY THE SOLUTION OF CALLING AN INSTALLER EVERYTIME YOUR *********** AGENTS CAN'T FIX WHAT'S CLEARLY ON THEIR SIDE, IT COSTS MONEY!!!! CAN SOMEONE JUST SETUP MY EXTRAVIEW ON YOUR SYSTEM. IT'S BEEN MONTHS THAT EACH DECODER HAS IT'S OWN PACKAGE. NXA
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
