DD
Dieketseng D

1 reviews | Active since Apr 2015

04 Feb 2020, 13:19

*********** Service

The level of assistance is poor. I drove to Kempton park because my decoder was struck by lightning and the insurance department said my decoder will be replaced since I am paying insurance, the consultants tell me I must go to Tembisa, i dont even stay in Tembisa, What circus is this? why would I go all the way to another branch that's even further? Whats the point of having a branch in Kempton park if they dont offer all services to the clients?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Feb 2020, 09:35
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team