1 reviews | Active since Feb 2018
*********** service
I ordered the new Explorer with a small one for my two girls on the 25 of January 2018 and no one phones me back they escalated the problem 5 times with no help I even phoned on the dot the people that delivers the decoders and they said it's damaged and they will now deliver it next week Monday I spoke to ********** he is supposed to be manager at the call centre when I phoned back the next day they said he does not work there I gave them my address 3 times number 14 jodis place beyerspark boksburg 13th Street of bartlett and eros Street and still they can't find it gave them my number ********** 899 to phone me no one has I find this shocking from DSTV
My tracking number DSTV: Your order 608287 has been dispatched! Please use parcel reference number OFT1T ********** 8 for any delivery queries. DSTV: Congratulations! Your decoder payment plan application has been approved. Your order 608276 will be dispatched in the next 2-4 days. Welcome to the world of DStv. Your services on Device number A ********** 94 is activated successfully
This was ordered on the 25 of January
Eric Opperman ********** 899
Dear Eric Opperman
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Eric Opperman
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Eric Opperman
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Eric Opperman
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Eric Opperman
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Eric Opperman
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,