FZ
Francois Z

1 reviews | Active since Jun 2017

22 Jun 2017, 15:09

*********** Service

<p>I previously informed DSTV that I would like my account suspended (disconnected) as I am moving.</p> <p>I received a sms from DSTV informing me that the account has been disconnected and I was at that stage impressed with the service.</p> <p>The sms I received was dated 18 April 2017, I kept the sms should there be a future need.</p> <p>Today I received a sms from DSTV informing me that my service has been suspended and I need to make payment on my account.</p> <p>Please explain how this is possible.</p> <p> </p> <p> </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jun 2017, 15:23
Official

Dear Francois van Zyl

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team