mD
mukundi D

1 reviews | Active since Jun 2009

10 Feb 2021, 10:47

*********** pathetic *****

Since last year December I have been waiting for Multichoice call since my last review we were promised a call months later in February no one has called we still waiting for the case of ***** to be resolved and waiting to reconnect our services however no one has ever called me can someone call or should one come to randburg offices to resolve this ***

0
Replies (6)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2021, 10:57
Official
Hi Mukundi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2021, 19:48
Official
Hi Mukundi, 

We have tried to call you back as promised to no avail.

With reference to our telephonic conversation, we have escalated your query with our ***** department for a call-back.

Kind regards 
DStv: Hello Peter Team 

Best regards,

mD
mukundi D's update10 Feb 2021, 19:56
Reviewer Update
Sorry I missed the call was due to network can you please call me back as you had feedback for me *** am in a lace with reception now
mD
mukundi D's update10 Feb 2021, 19:58
Reviewer Update
Hi please call me back I know the phone went to voicemail due to network issues please can you call me back with the feedback you promised me
mD
mukundi D's update10 Feb 2021, 19:59
Reviewer Update
I saw the missed call notification please can you call me back with the feedback you promised ***
mD
mukundi D's update11 Feb 2021, 12:32
Reviewer Update
Good day am still waiting for your call back