1 reviews | Active since Mar 2009
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<p>Tried to register for Connet ID only to discover an ex-employee has made use of my ID No. to register with his email address. Called Randburg call centre to do an audit on my listed decoders only to discover that there is one "unknown" decoder on my account R759pm, I suspect that it is my ex-employee. Requested the call centre to provide simple details i.e. when was decoder registered, unable to assist new system installed does not provide that type of information. Agent - Please go onto DSTV.com and make use of live chat, tried this, unable to help please call ********** , line does not work. Called enquiries, unable to assist with a copy of the contract and signed debit order, please call ********** , advised agent that the number does not work, just keep trying I am sure it will work sometime? What a joke. DSTV is so lucky that they have NO COMPETITION as they would soon be out of business if a decent competitor entered the market. I will be insisting on a copy of the contract and debit order if it found that it was signed by my ex-employee will be looking for a full refund from DSTV, they can then tackle the ex-employee.</p>
Good day Dale
Thank you for bring this matter to our attention.
We tried to contact you for more detail pertaining to your concerns without any success.
Please reply back to us with a convenient time for us to contact you to resolve your query.
Kind Regards
Rupert
Best regards,
Good day Dale
Thank you for bring this matter to our attention.
We tried to contact you for more detail pertaining to your concerns without any success.
Please reply back to us with a convenient time for us to contact you to resolve your query.
Kind Regards
Rupert
Best regards,
