*********** multichoice staff

I'm disgusted with the service from dstv for the past few years. For the past few months iv being having issues with viewing where only a few channels from my package works. When I called the call center numerous times,the agent insists it's a signal problem although few channels were working and signal strength and quality were 100% which shows she lacks basic understanding and common sense the she puts me on hold for a while and just hung up on me after 8 minutes as if airtime grows on trees. All they know is remove the plug,remove the lnb cable wait 10 seconds and put it back on.. Is that all they know? Then they say call an installer when they dont know what to say as if the installer is free,its R600 a call out fee for nothing when its not an installation issue.and tell us it's a problem with the decoder when that's not the issue either,its a technical issue on their side which they are not educated and trained enough to deal with. They have know idea how to resolve issues. I only have dstv for sport,which I was unable to watch this weekend because of dstvs incompetenc. Soon there will be another way of watching sport besides dstv and I feel sorry for all employees at multichoice since we the customers pay youlls salaries and we will be canceling dstv,hence you'll wouldn't be getting a salary. No morals,no work ethic.. I these issues resolved aswell as to be reimbur*****t for not being able to watch,I had to go to a sports bar and spend money there just to watch the soccer and that call center agent needs 5o be dealt with for being so rude and hanging up on me after I was on hold for 8 minutes which I have proof and making me call over and over again..!!!