*********** Multichoice service

I made a incorrect payment on the 30th of November and until this day i am waiting for the money to be re allocated to my correct account. below is proof that i gave multi choice all the info they requested to verify my mistake and they did... did i get a refund=NO, was the money transferred into my dstv account = NO...

all the agents i spoke to have NO intention of sorting this out... you are pretty pathetic Multichoice... you should be ashamed of yourself!

oh yes and i cant forget to mention this one... you issue reference numbers that means nothing... lol.... you cant track it, you cant find it, you can use it for firewood... hehe

sies man!

From: Proofofpayment <***> Date: Sun, Jan 5, 2020 at 7:28 AM Subject: Re: ***3 To: <***> Cc: <***>

ENQUIRY REFERENCE NUMBER : *** Good day Thank you for contacting Billing and Collection Please kindly send us a valid proof of payment ,which shows the date ,the amount and reference used .This is to help us allocate the payment made . We will wait for your response .

You may manage your account by downloading the Dstv now app by clicking on the following link :https://now.dstv.com/