1 reviews | Active since Jan 2018
*********** MultiChoice
I cancelled DSTV in November 2021. Multi choice took off a debit order at the end of November for the month of December and they reimbursed me the money after I queried it. In the month of January, I received a call about my account but told the lady that I cancelled in November and will call back in future should I want the services again. This prompted me to look at the My DSTV app and saw they wanted to Bill me for 2 months subscription and saw that my service was still active. I called the MultiChoice credit department and they had the amount of R230 reversed and made my service inactive as requested as it was made active my Multi Choice in error. Now a debit order of R70.48 gets taken off as a debit order at the end of January. Seriously, what next??? I want my money back.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
