*********** Multichoice

By far the most *********** organisation in SA. Arrived at our holiday home and requested connection of our Access package from Yolanda ( a customer consultant).She asks whether we would like her to disconnect our home decoder at the same time.We say no but she goes ahead and disconnects it anyway.Our holiday home decoder is active for about four hours and is then disconnected.Phone them again (Each cell call lasts about 15 minutes).Get a young lady to help but once again only for a couple of hours.Then disconnected.Philizwe (who I think is a supervisor) calls me to discuss the "0" rating that I gave Multichoice on their client care assessment.I explain the whole sorry episode to her.She assures me that she will sort it all out.This includes a monumental **** up with our billing.Needless to say,our holiday decoder is still switched off to this day.