1 reviews | Active since May 2017

28 Nov 2019, 16:19

*********** management and call centre

Is there not a ZERO star option, okay let's settle for 1- the lowest rating. Multi-touch ABSOLUTELY sucks!! I've sold my holiday accommodation and cancelled ALL DECODERS. Now some fool wants to buy my decoders. NOBODY AT MULTICHOICE COMMERCIAL DEPARTMENT HAVE THE EXPERTISE, KNOWLEDGE, call I whatever you want to call it, TO REMOVE THE SMARTCARD/DECODER from the commercial account and change the name to my personal name, ONLY when they disconnect/remove/ cancel my holiday accommodation subscription and transfer the decoders to my name I can sell the decoders. But the penny just DON'T DROP. In spite of calls made, e mails sent, name it.

No wonder so many Afrikaans people cancel their dstv, it is a nightmare. What does multichoice suggest. I have tried everything WITHOUT SUCCESS!!!##??

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Nov 2019, 16:40
Official
 Dear Retha E,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team