*********** & ********** brand!

You know you probably have the worst customer service on this planet. I have been experiencing issues for the past 3 months and have called tirelessly, holding for an hour on average for help and all I get is my team leader will call you back.

I have been paying R500+ every month for a compact subscription that’s supposed to be under price lock. Your Price Lock team renewed my subscription and app**** it on an inactive account. I cannot watch online, I cannot do anything but paying my hard earned money.

Your so called agents and team leaders are all useless!!

Here is the list of call references. I’m so sick and tired of you all and just need you to call me and cancel the whole damn thing because you clearly want my money but cannot bother to do what you are paid for.

I honestly resent you!!

Customer number-i***2-i***2-i***2-i***2-i***2-i***2-i***2-i416

My last call was on 25 Aug after waiting for help on 1 hour call.

Ref for this specific call was ***2-i416.