1 reviews | Active since Sept 2019
*********** Employees
Good Day, I am really tired of not getting help from dstv as every month i need to query my bill as i am over charged constantly. Your consultants are not very knowledgeable as they dont know how to fix anything always being referred to the billing department which i dont get no feedback i am forced to pay the extra amount and then i get a credit balance and when i get purchase movies from box office i get double charged try explaining that to the consultants they don't understand. Please employ people who know what they doing. If this problem happens again next month i will then cancel my subscription and move over to Netflix. You guys should have records of all my calls and chats on the apps to refer to. Thank you
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
