KB
Keith B

1 reviews | Active since Sept 2014

09 Feb 2020, 17:34

*********** DSTV staff in the call centre

What horrific level of service from the DSTV call centre. These people are the most *********** individuals. They have no idea about customer service. I spent an hour and a half (at my cos) trying to switch my holiday home back to my residential home. An absolute nightmare and still not sorted. I can fully understand why people are dumping their subscription and moving to competent opposition. DSTV you are losing this battle ....

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2020, 11:35
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team