*********** DSTV multichoice!!

Multichoice DSTV has really bad service - my account got suspended after I called to informed them that I received an sms stating that my account is overdue-which was not true because I made payment on the 29th July. I have never owed DSTV as I always pay my account before they even send an sms stating the balance for the month. I was told during the specific call that they having systems problems and that messages have been going out to random people, I was told not to worry as they will sort it out. Not only was it a lie because I woke up this morning to my viewing being suspended because my account is 'overdue' - so their *********** systems were made my problem because I had to send a proof of payment before they could reactivate my viewing. This is highly unacceptable and extremely annoying and inconvenient!! DSTV needs serious competition to help because they don't take care of their customers. Catchup is not even what they promote it to be, episodes are never loaded on time and they are never complete even when you try to catch up on a show that plays all week at the end of the week ??DSTV up is really a waste, there is no value for money and they definitely don't value their customers!!!