JG
Julian G
1 reviews | Active since Oct 2017
09 Aug 2021, 10:28
*********** dstv installers
We are waiting two weeks for installation where the first query is made the 30th july. We are scheduled for today 9am 9 August by installer Sean Druker (***) the installer is unprofessional where he doesn't call to inform us whats going on or answer his phone when we call. Please get competent people with basic manners to do work for you. If that guy doesn't come today consider this contract canceled.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Aug 2021, 14:16Hi Julian,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Aug 2021, 14:16
Official
Hi Julian,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
JG
Julian G's updateReviewer Update
10 Aug 2021, 12:42Why Multichoice use the *********** people to do work for them i do not know. We where scheduled for installation on 9 August 9 am (public holiday) but 9 am came and gone. Called but no answer. Phoned today at 7 : 45 am to arrange for the installation today just to hear that the installers all left already. Multichoice promise installation 5 to 10 working days . We are on day 11 now. According to these people they tried to call on fryday, saterday and this morning and did not get hold of us... but we did not receive any calls... getting annoyed and irritated i recieve a **** attitude form Helen Mashishi so called manager of sos lifestyle av and causea lot of problems for multichoice. If this is thier manager they are going to encounter a lot of problems. I called early to arrange for installation as we are waiting two weeks already where we the first request was made the 30th July. We are reporting SOS LIFESTYLE AV to multichoice and expect action to be taken against them. By the way you did not respond on my first complaint. So what now?
JG
Julian G's update10 Aug 2021, 12:42
Reviewer Update
Why Multichoice use the *********** people to do work for them i do not know. We where scheduled for installation on 9 August 9 am (public holiday) but 9 am came and gone. Called but no answer. Phoned today at 7 : 45 am to arrange for the installation today just to hear that the installers all left already. Multichoice promise installation 5 to 10 working days . We are on day 11 now. According to these people they tried to call on fryday, saterday and this morning and did not get hold of us... but we did not receive any calls... getting annoyed and irritated i recieve a **** attitude form Helen Mashishi so called manager of sos lifestyle av and causea lot of problems for multichoice. If this is thier manager they are going to encounter a lot of problems. I called early to arrange for installation as we are waiting two weeks already where we the first request was made the 30th July. We are reporting SOS LIFESTYLE AV to multichoice and expect action to be taken against them. By the way you did not respond on my first complaint. So what now?