1 reviews | Active since Jan 2020
*********** DSTV consultants
I was contacted by a consultant from DSTV, she offered me the new DSTV Explorer 3, I declined the offer but she wanted to update my details which I did. Later that day I received a call enquiring when can the decoder be delivered. I called the call Centre and spoke to Paul explaining him that I do not want an upgrade because the new Explorer 3 is actually a downgrade. Paul assured me that it was cancelled. Yesterday I get home from work and my neighbor calls me giving me a package from DSTV... it’s the Explorer 3 which I said I don’t want!! I called the call center again and spoke to Nkosinathi who promised that it was an error and the decoder would be picked up... I am still waiting..... I will not be held accountable for this decoder and refuse to pay any more money for this decoder... DSTV is ripping people off, when they call you, reject their call
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
