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Sedie S

1 reviews | Active since Dec 2019

28 Dec 2019, 18:09

*********** DSTV ****** agents.

I've been without DSTV channels since the 19th Dec. Everytime I call,its a story after story. Last I was told the technicians will call me and attend to my query,2 weeks later I'm still waiting. Today I call,they tell me I owe R399 I must pay. After paying,I now have a credit balance of R789 in my account but my account is suspended. After all this,I'm told they cant trace my smart card number. Like I don't understand what game is being played. I'm ****** sick and tired.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Dec 2019, 08:35
Official
Hi Sedie Sasa,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team