*********** DSTV

Sometime around July/August I downgraded my DSTV package from Premium to Compact, no easy task. My first bill for Compact was incorrect as they billed me for a Showmax subscription. While one is unbale to speak to a human being at DSTV, my call lasted for just on 30 minutes, which I might add I was paying for. After a heated conversation from myself I informed the representative at DSTV that I have never watched a Showmax movie and that they were to cancel Showmax. Here I am now in October with the same fight on my hands only to be told that I must log in to Showmax and cancel my subscription. How do I log into Showmax if I have never logged in before and why should I cancel the subscription if I never authorized it in the first place. DSTV you are the pits. Keep advertising your product on your channel and promoting the shows that you screen and rescreen and rescreen and rescreen. Apologies my keyboard is stuck.