*********** DSTV

After making a payment to reconnect my account a few days later getting a message that I owe double the amount and my service being disconnected. After numerous calls to the call centre each call no shorter than 20 min, my problem still hasn't been sorted out. My proof of payment has been sent 3 times and still not rectified. It's holidays and my kids can't watch television because of the incompetence of DSTV. I am not happy with the service being provided. This is unacceptable and I expect DStv to sort out the issue immediately and I demand that I be reimbursed or remuneration be given in some way for All the inconvenience caused by DSTV (WASTED TIME, ENERGY, AND MONEY).

I demand that my issue urgently gets rectified since DStv already has a bad name with consumers for over charging and bad service and incompetence. In comparison, we as South Africans are paying much more than other African countries despite the poor service. It is time that the public become aware of the issues and that DStv be exposed on all possible platforms (such as the Consumer Protector, Hello Peter etc)

Awaiting your urgent response.

The Gringe of DSTV