AK
Allen K
1 reviews | Active since Sept 2019
03 Jan 2020, 09:34
*********** call cente
They are the worse and ****ed up company. Im not scared ti say it as we all think it. Their customer service is ****ing a bunch of stupid robots ti put it clearly. They say i will escalate your problem but where to to the thrash bin im sure off. They messed up my account by adding an additional insurance on my account. Found this out when they disconnected me in August 2019. Since then i have been fighting. Every month same thing disconnect me call in reconnect me. Yes sir i will escalate this. They are the worse ****ed up non compliant company ever.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Jan 2020, 09:43Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Jan 2020, 09:43
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Jan 2020, 13:06Good day,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the account is active on DStv Premium package.
We apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the account is active on DStv Premium package.
We apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Jan 2020, 13:06
Official
Good day,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the account is active on DStv Premium package.
We apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the account is active on DStv Premium package.
We apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
Best regards,