1 reviews | Active since Oct 2017
*********** business services
Hi I have phone the call center in cape town on numerous occasions as I picked up there was some irregularities on my account. In the beginning of August the account went from a staff account to a residential account nd the debt order normally went off on the 22nd of each month with this I my account was suspended and I had to call numerous times to connect my account. each time I called the operator they would add nd remove packages and extra view nd yet they could not fix it until I had too tajea day off from work to go to there customer centre. then I have an account balance of R1700 which I know was wrong as my premium account work out to R950 a month nd I understood that I had to pay for the debit orders date change which I was told by the operator would come to R1200 for the month of September and not an extra R500.
Dear Yusuf Cassiem
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Yusuf Cassiem
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
