LN
Lerato N

1 reviews | Active since Aug 2016

18 May 2018, 06:30

*********** billing department!!!! ****** ******

Multichoice has been incorrectly billing my account for 5 months straight now every single month they promise that this will be rectified however it never is, I'm on the price lock however every single month whatever amount billing dreams up is deducted from my account if Multichoice does not rectify this issue immediately I will be consulting the SA consumer complaints as we entered into a legal agreement however you are not keeping to your end of the obligations, I wrote a review about this in March and it still hasn't been rectified so me being extremely ****ed off is an understatement.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 May 2018, 09:22
Official

Dear Lerato Ngobozana

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

LN
Lerato N's update21 May 2018, 16:08
Reviewer Update
I still have not been contacted 3 days later!?!?!
LN
Lerato N's update24 May 2018, 18:29
Reviewer Update
You say that every month but that doesn't change you debited R400 from my account last month so how is it possible you're saying you'll debit 549 going forward