*********** Benedic Arends

I am very disappointed in the level of service I received. It was just appaling and not satisfactory.

I called in for assistance with my subscription this morning only to be assisted by a beyong *********** Benedic Arends. He does not deserve to be employed with such a company that has always proven to solve customer queries timeously. He is rude and extremely unprofessional. He hung up in my ear during the call without even rendering any service or assistance to me. Multichoice will go down if it keeps people like him, lazy and redundant in their employ. I am extremely disgusted in this man's attitude towards me as a customer and to his job. His voice was even presented in a monotonous tone to show he was uninterested in rendering any service to me.

Please provide feedback as soon as possible as to what is being done to this Benedic Arends, failing which I will escalate even further.

Thank you and Regards Refentse Motsatsi