*********** Behaviour
I am tired of dealing with *********** agents at Multichoice. I have sent messages via messengers and emails but they dont seem to understand my query, MY QUERY IS SIMPLE "I had 2 upgrades, 1 for compact plus from 1st May to 31st May which I am happy with. MY 2ND QUESTION,IS MY 2ND REWARD BEING LOADED FOR THE MONTH OF JUNE, I got a response" Kindly be advised that the upgrade has been done. Your account will be downgraded back to Compact on the 1st July 2021. " and than I see I am being billed for compact plus????I requested them to call me back because it seems that they not understanding,No feedback received but I get a survey to ask how my service was?Really dstv
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Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Jun 2021, 14:25Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Jun 2021, 14:25
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
04 Jun 2021, 17:47I am still awaiting feedback, 2 days later and I need to do a follow up, you are really surprising!!!!!!!!!!!!!!!
's update04 Jun 2021, 17:47
Reviewer Update
I am still awaiting feedback, 2 days later and I need to do a follow up, you are really surprising!!!!!!!!!!!!!!!