*********** ataff

I recently changed jobs and had to change debit dates for all my debit orders. I called all providers including Multichoice and everything went smoothly or so I thought. Woke up this morning switched on my tv... Nothing..called in and I was told my services have been disconnected and I needed to pay R526. I was really surprised at that since the agent I spoke to never mentioned anything about paying more for the added number of days to the next debit date.

To say I am disappointed is an understatement it does not take much to ensure a customer is satisfied and reading from the screen should not be that difficult, the level of incompetence is on another level