1 reviews | Active since Aug 2011
*********** and wants to ***** customers money
<p>Hi our dstv was cancelled this year in May 2016, and we received an sms stating that we still owe money even though we made all payment in full, then in August my husband phoned dstv and the consultant over the phone said they will look into the matter. She then phoned him back later that week saying that the matter has been settled and therefor we no longer have to pay that amount, as it was a fault on dstv's side. Yesterday we received an sms that our outstanding amount has been handed over to the ITC-BA. I phoned them and spoke to Gary and he logged a dispute. Note that we do not owe any money and this better be sorted out asap. We made full payments every month and after we cancelled this is the thanks we get for being valued customers all these years.</p> <p> </p>
Dear Jacky
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Jacky
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Good day Jacky
Thank you for bring this to our attention.
We tried to contact you without any successes.
We are unable to locate your account with the information you supp****. Please provide us with your DSTV account number, ID number or your decoder and smart card number in order for us to assist you accordingly.
We await your responds.
Kind Regards
Rupert
Good day Jacky
Thank you for bring this to our attention.
We tried to contact you without any successes.
We are unable to locate your account with the information you supp****. Please provide us with your DSTV account number, ID number or your decoder and smart card number in order for us to assist you accordingly.
We await your responds.
Kind Regards
Rupert
