EM
Elias M

1 reviews | Active since Oct 2015

11 Aug 2019, 16:53

*********** and Unprofessional

I have been on the phone with dstv for 2 days, my services were initially disconnected as i was apparently owing but i'm on debit order, so i phoned and was told i'm owing R161, i went and paid R170 and my services were still disconnected. after hours and several calls to dstv yesterday, i was reconnected and woke up today to another disconnection, i phoned again to enquire was then told i'm now owing R472, what the hell? yesterday i asked too many times and confirmed that i was on a R0,0 balance, recorded calls can confirm this. i then went to self service and its showing me that I'm on R0,00 balance. why the hell am i disconnected? even when i call in the operator gives me a R0,00 balance. why the hell am i disconnected?

I now understand Steve Hofmeyer's frustration with DSTV, I'm on the edge of burning my decoder in the braai stand also. this is nonsense!!!

i can be reached on ***, if someone has answers or solutions for me. i have wasted too much money on airtime making calls to these *********** and unprofessional bunch.

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Replies (1)
EM
Elias M's update05 Sept 2019, 11:57
Reviewer Update
So you are just going to ignore me after so much inconvenience and headaches, money spent on airtime and going back and forth to the banks, paying for God knows what?