*********** and *****ing peoples money

Multichoice showing ads on tv about how they care and about how they would make sure to help their customers is absolutely bull sh**. I have been phoning them now 3 times this month and for the past 9 month once a month. I am a customer for so many years that I cannot even remember how long but its the worst call center to deal with or to try and rectify your account as they are *********** to help and makes empty promises or their system is permanently offline. I am a premium customer and every month I am getting charged for Showmax which should be FREE. In the 3 times that I have called them from the 1st of October up until the 7th of October 2019 nothing have been sorted and now they disconnected my account due to me not paying, but I have a free months subscription actually when you count the whole 9 months showmax that I had to pay which they could not manage to rectify my account.