ZZ
Zolashe Z

1 reviews | Active since Sept 2018

04 Oct 2019, 11:17

*********** and highly annoyed by dstv

I am very angry with the service I have been getting from multichoice. In July I went to disconnect one of my decoders as I was away for the month when I did that also wanted to upgrade my Mother's and make a payment. The consultant then told me I had a fee of R239 to pay which I new nothing of and she stated it was discounts given to clients in March or April by mistake now dstv wants to retrieve those amounts by adding those charges to my account and keeps disconnecting my dstv every month and I have to keep calling to get reconnected and explain the same issue over and over again like stuck record. Now this a real inconvenience to me as I spend petrol going to the service center all the time and wasting my airtime only for me to sit with the same problem every week and not have any TV yet I have made payments that I get messages of the amount that is due the R239 is not included in any of those text messages. I'm seriously over this dstv and think I should just cancel it and get my refund as I have paid for an entire month but still can't watch anything.

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